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Jul 14 '18 at 15:46

O&H Express

Went to lady luck in Caruthersville ,Mo on July 13 the. Went to leave and I had a flat tire. Asked security if they had a compressor to air up tire or help changing tire and putting doughnut on car for me. Said no they weren't allowed to help . I finally found a customer going in who helped change it for me. It was 97 degrees out so I was very lucky to find a sweet man with a big heart. Your policies are needing a review. A 64 year old lady in need of help and was refused any from your company. Needless to say I will never step foot in your casino again. I will go where I'm treated with kindness and respect.