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Jul 15 '18 at 20:11

Festival Buffet

I would give this hotel a zero or negative number if I could. I've stayed in two different room and both have smelled like cigarette smoke horribly even though the room has a sign saying not to smoke. I called and complained they said someone would come up with a machine and I had to be out of room for 30min. I waiting an hour no one ever came. I called back and complained again and they finally sent someone with a machine to "clean" the air in the room. The room still smelled and was a mix of smoke and chemical now. The room was not vacuumed because there is crumbs on the floor and toe nail clippings. It's ABSOLUTELY disgusting!!! I would NEVER chose to stay at this hotel again. Seriously what kind of housekeeping is done here. Very upset at my choice to stay here. Will not be returning after this visit.