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Jul 4 '18 at 18:12

Lobby Lounge

Beautiful hotel and views from the premium rooms. But that's the only reason for the 3 stars. The facility is showing serious signs of age and the disgusting pool and hot tub have all but been forgotten with orange film caked around the edges and lounge chairs rusted and falling apart. They charge a "resort fee" and was informed it didn't include the pool area after I complained of it's condition??? WHERE is the resort then? And now we have NO water at all in our bathroom! Was told that "sometimes things happen in life" and had to sternly negotiate only the removal of the "resort" fee. Still no water.....
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