nate costley
Carnival Cruise Line - Ecstasy Carnival Cruise Line - Ecstasy
Cape Canaveral, Florida
"nate costley"
This was my first cruise and it was the worst experience every. Let me be clear the staff and house keeping was amazing. But for the management staff it was 5 DAYS OF BROKEN PROMISES. It was supposed to be a 7 day cruise to Cabo San Lucas for 2 days and Puerto Vallarta for a day. When everything was said and done the final options were San Diego for 6 hours and Ensenada for 1 day. Now I'm traveling back to Long Beach on a bus. My biggest complaint and the only reason I'm give this review is because the sent a letter to everyone aboard the ship on 6-12-18 promising a 200 dollar credit to every room and 50% future cruise and said it would be a plied the morning of the 13th. When going to the front desk the morning of the 13th after thinking I was getting free drinks due to the 200 dollar credit I was informed the were no longer give that to anyone who choose to get of in San Diego. Trying to get us to stay the HD of the ship had promised everyone who stay on a 100% discount on any further cruise no matter the location when trying to sign up for that offer I was informed again that we were misinformed on how it would work and we would have to pay difference of the future Cruise.