Boom Boom
SugarHouse Casino SugarHouse Casino
Philadelphia, Pennsylvania
"Boom Boom"
This casino is terrible. They don’t take care of their customers at all. I gambled tens of thousands there and the only thing they provide as a perk are food comps, but you have to ASK for them to be added to your card. Not only that, they apparently expire within a couple weeks. I lost $6500 a month ago, they gave me $200 in food comps, and they’re already expired. I call and email customer service regarding it but no one answers or returns my messages. I was going to go back tonight if they restored my food comps but they don’t even have the courtesy to return a phone call or email. Do yourself a favor and drive to Harrah’s or take a trip to AC where the customers are appreciated.