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Sep 15 '18 at 11:31
Riverside Buffet

Riverside Buffet

  • Restaurant @ Don Laughlin's Riverside Resort Hotel and Casino
Originally reviewed this place with 5 stars and a nice little message. I was very excited to stay here, and even bragged to my friends about how I was staying at "the best place in Laughlin." Well it is 4am and after being up all day and night settling friends into other hotels we come to the front desk to be told our reservation is for tomorrow. Originally this was the case, but I called weeks ago and had it adjusted to be check in today. Front desk says "there's no record of the change." Well I guess I spoke with a ghost or a fake employee then.. so here I sit for 2 hours. Just take the time to write down confirmation numbers, names of the people who help you on the phone, etc. Don't let your excitement to stay at what you thought was going to be the best distract you from the fact it's a business and they should be held accountable for their mistakes not the guest. If you want to be able to sleep at night maybe consider staying elsewhere.
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@Don Laughlin's Riverside Resort Hotel and Casino
@Reno & Tahoe
@Riverside Buffet
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2 Comments
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Ohgeezhun69

  • 2 Exp
MAY 25 '20
Please remove this as it has my legal full name attached to it and I did not post it
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Ohgeezhun69

  • 2 Exp
MAY 25 '20
Not to mention this isn't even the correct place....
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