Sep 27 '18 at 5:42
When we arrived everything seemed fine, it wasn't too late at night and it was during off season so it wasn't expensive or busy. The main reason I came here was for the pool but of course it had hours and they were closing it 25 minutes before we got there so we tired to make the most of our time in the pool before going to our room. It was pretty clean inside and looked really nice but once we got to our room we noticed the TV was on, there were bags on the floor and the bed was unmade.. they gave us a room that was already taken... we went back down and told them. It took them 40 minutes to find a key that worked for an empty room.. When we finally got to our new room it looked really nice. We ended up with a room right above the pool so when we looked out the window it was the indoor pool which was odd but I didn't mind too much until the morning.. when kids went swimming, screaming because all that noise came right through our window walking us up. Room placement was odd and the fact that the staff didn't know which rooms were taken and what keys worked was kinda ridiculous. But the staff was nice and everything was well kept.
