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cylynner

Oct 10 '18 at 14:29

Red Garter Hotel and Casino

beyond bad
whatever you do avoid this place. We rented two rooms at the Red Garter. We asked for non smoking rooms. The one room was a smoking room and it had ash trays all over it and no screen on the window. The tub would not hold water. The second room was on the first floor. The room next to it had a dog even though they were not suppose to have one. The dog would not quit barking. It was horrible. We complained and i heard them talking to them. After they worker was gone the people in the room started knocking on the walls and slamming the doors. This went on all night long. We checked out early and i told them i was not going to pay for the room. I wanted a full refund. The front desk person said okay she will speak to a manger when shes able. She told me to put my phone number on the bill and she would not run it until a manager called me. I never heard from anyone so i called over and over, for 4 days. The managers seemed to be avoiding me. I even left my number for them to call. Meanwhile my card was charged. We will never stay here again.
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