Kelsey Mundell
Ameristar Casino Hotel - Kansas City Ameristar Casino Hotel - Kansas City
Kansas City, Missouri
"Kelsey Mundell"
Originally I had posted a negative review but decided to update since the former director of the establishment is no longer working there. I would like to take a moment to thank Sammy for going out of her way to find out who I was and handling the situation with poise and professionalism. I was grouchy and wound up ending the phone call with a smile on my face. A+ for customer service.