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Nov 18 '11 at 11:19

Harlow's Casino Resort & Hotel

Worst service out of 24 casinos ive visited. Called late night asked about rewards for new members and was hung up on intentionaly. When we arived who I presume was the same lady scowled the whole time I signed up for a rewards card. She didnt offer the promotions that she was paid to provide (food voucher or free play). Different person same attitude from the diner. Signs up everwhere detailing canceled promotions, closed resteraunts, limitations on free play. At least 100 non functioning machines, card readers and broken buttons on another 100. Place is on a heavy decline. I won $500 on a triple 7 hit on a five dollar slot, and still I have to share how disapointed I was on this visit... thats pretty bad!
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