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Mar 10 '13 at 16:04

Argosy Casino Hotel & Spa

After being a weekly customer for Sunday brunch for almost 2 years, I had a horrible experience. We go in for breakfast around 10:15-10:30. The new policy as of a couple of weeks ago is that if you're not finished eating by 11:30 you get forced out the door or pay an extra $7 per person "because brunch is now served." The management of the Argosy/Terrace Buffet has not even replied to these comments/policies. There are complaints on their Facebook page, Yelp, and even a video of how they are treating customers on YouTube in additional to emailing them direct from website. If you're a business and want to go from a 5 star review to a 1 star, this is how to do it.
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