Was in Las Vegas for a Tournament and had a fancy dinner planned at Delmonico's at the Venetian. 3 of our friends had birthdays in the past couple of weeks and we decided to go out and purchase birthday cakes to celebrate.
The original plan was to grab an Uber and go find a supermarket and grab a couple of birthday cakes when one of my buddies suggested I go to the Venetian Mall to Carlos’s Bakery as it was “famous” for having amazing cakes.
This would actually save me the time of hailing an Uber and traveling as it was in the same hotel as the restaurant!!
What a grand idea….I thought.
So I went to Carlo’s Bakery waited almost 30 minutes, which I was ok with especially thinking about how good the cakes were going to be.
I purchased (2) twelve inch birthday cakes one with chocolate and one with vanilla had the names placed on the top bought some candles and away I went!
I delivered them to the restaurant in anticipation of our feast that night.
Now we come into the restaurant and the meal is nothing short of amazing as it is Delmonico’s!!
Time for desert and I am so excited for my friends to try these amazing cakes that I found and personally carried (gingerly) all the way here.
The cakes were a total flop!
Dry, stale and just not very good at all, Not what I expected from a $35 small cake. I expected Nirvana & complete bliss from my taste buds.
I called the bakery the next day to say we didn’t eat the cakes as they were stale dry and the frosting was old and not fresh, not only did we not eat the cakes but the waiter also passed on taking the left overs home.
Not what I expected for $70.
I held and spoke to the manager and she put me on hold for some more, finally she comes back on and states this was not our fault obviously the restaurant got the cake form you at noontime for your 6 o’clock dinner then froze the cake then unfroze the cake and then served it to you.
But what I can do for you is to offer you a 15% discount the next time we bend you over and sell you stale cake for $70.00 wasn’t that kind of her?
I was a huge fan of the show and their product that is right until I tried the cake.
Not so impressed anymore.
You can keep my $70 I will make sure to tell 70 people this story.
Eric S.