Jun 20 '17 at 16:51
Nicely designed suites, good food, friendly staff. The housekeeping staff could definitely do a better job. The furniture was stained and it took them 3 days to change our sheet, which was requested on day 1 because it was stained at the time of check in..ugh. We had to sleep on top of the covers.. it was cold! $300/night should command better service and a clean room. I really like this resort in spite of the housekeeping staff's disregard of the guest's experience.
UPDATE: I received a response from the hotel about my experience and they were fantastic. The fact that they care so much about the customer experience really has solidified just how much I love this place!