Aug 15 '17 at 13:11
The food was delicious. However, it took a very long time to get our beverages. We ordered Mist Twist and twice received it with no syrup so it was only soda water. I informed both our server and a manager about the issue but neither of them checked before bringing it to our table. Our server would be gone 15-20 mins at a time so getting refills was difficult. We did not have enough napkins or silverware either. The experience really changed really changed my perspective about Horseshoe. There were several others with me who had never been to horseshoe before but came at my recommendation. They were somewhat appalled at the service we received, I don't think they'll return.