The Kelly English Steakhouse is a restaurant inside Hollywood Casino - St. Louis in Maryland Heights, Missouri.
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Reviews

Results shows recent 10 reviews

Kelly English Steakhouse

Been going there a lot last few months Love staying there but after this pay weekend not sure I will be staying there again. Housekeeping staff used some unkind words and front desk was rude upon checkout. Tried using comp points for room and was told she couldn’t do it but other person would take care of it. Still nothing back on debt card. Second time in 3 weeks it’s messed up. Normally a great place.
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Kelly English Steakhouse

I come here every month for work and I have always had a good experience. The rooms are nice, sometimes they have a little smoke smell but not awful. The restaurants are good and the casino floor is always fun. Staff are always helpful. Can't beat the price for rooms.
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Kelly English Steakhouse

Everything was great except the room we had was not too clean. Had a half eaten cookie wafer on the floor by the bed and two dirty wet wash clothes hanging from the magnified mirror in the bathroom. Only had two towels. Not happy at all. Good thing it was a complimentary room , if I would of had to pay the price tag on these rooms I would of insisted someone get suspended from their job . I feel I should be compensated since I myself paid a hefty price for these so called complimentary rooms that don't get cleaned or stocked properly. So you asked for my take on my stay, I really never complain but the past two months here has been very disappointing and checking out other casino's to give my business to. No respect or appreciation here. very sad. And believe me my friends will follow. I'm being generous by giving a two star rating.
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Kelly English Steakhouse

We had decorated a room for my mom birthday. The rooms were nice and the staff was great and accommodating. I wish i had pictures to post. We decorated the room with roses and a small food bar. She loved it! Parking wasnt bad, the view was great.
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Kelly English Steakhouse

Worst casino experience ever. Playing blackjack with a friend, we were both on a good winning streak and having a great time. Get a tap on my shoulder and it is security telling me that I have to be quiet. Really? Win but shut your mouth I guess. A few minutes later after a couple more wins, the security guard taps my friend on the shoulder and instructs him that he now has to leave! He was being no louder than many other people who won, but I guess because we were winners the casino can't allow that to happen. I have been in casinos all over the country and in other countries. Never, ever seen or experienced the same treatment in any of them. I vowed never to return.
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Kelly English Steakhouse

Me an my friend went there for dinner at the buffet. Man couldn't believe all the different kinds foods. When we walked in I noticed the desserts bar. wow just looking at the desert bar you gained a 100 pounds. The food was good an I was very full when I left there. Will be back.
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Kelly English Steakhouse

First casino I had ever been to I love it. I have my own lucky machine, and every time I walk in there I put at least $7 in the machine and I'll win the minor jackpot or close to it. Which may not be much but, I love it. It's the gambling thrill I guess:)
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Kelly English Steakhouse

I always love visiting this Casino and will come here for many years. Even though the name has changed from what it originally was. It just depends on which night you go and what you play also if you are gonna hit there too. No complaints from me. :-)
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Kelly English Steakhouse

Always stopped there going through St Louis. Sometimes stayed a few days. But we drive a semi and stopped today only to find no parking for us. I saw an answer about damage to the lot....the lot is obviously old and now just empty. Why not make a gravel lot that is truck accessible? Most casinos manage to upkeep lots for trucks. Many even offer shuttle service if the lot is too distant so trucks must be profitable. To keep people out who just park there and do not use the casino, hotel or restaurants....why not charge for parking and reimburse if a set amount is spent? You have made your facility unavailable to us now.
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Kelly English Steakhouse

The new Suites are gorgeous! It's very sad that they took the bathtubs out of the regular rooms. That was 90% of the reason for staying there. I'll still go there and play but only get a room when there's a concert in town that we're going to... and how many drawing should one person be allowed to win and enter. I don't know who the guy was that was drawn in every drawing the last Saturday in April.... he really win 8 jackpots? It was By Invitation Only did he get 8 invitations? How can you be picked that many times?
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