Very Frequently Asked Questions
Here are some answers to the most common questions we get from NEW URComped Members!
URComped is a platform that helps players like you get the best possible offers from various casinos and cruise lines. To unlock new comp offers, players simply need to:
Pro Tip: Make sure your best offers are uploaded to your profile. If you get a new offer that is better than the ones you've already uploaded to urcomped, and you still haven't booked through us yet, please upload that new/higher offer. You may qualify for a greater comp. Also, make sure your bankroll on your profile is accurate. This does affect your offers.My Best Offers are VERIFIED- What NOW?Once verified, the new available casino offers will be visible under the "My Offers" tab in your new account. Your verified offers and play history will be sent directly to the casino when you book your first URComped trip, and subsequent bookings will include your previous play history.
- All offers are for one double occupancy cabin. If available, 3 or more in a cabin would be an additional charge
- Most casino offers for new players include free drinks in the casino but not around the ship. Gratuities, wifi, full ship drink packages, and travel protection, are available for an extra charge
- Can I book more than one cruise? - Our policy is new customers must complete their first cruise before booking a second, although exceptions may apply in certain circumstances.
- Future offers will be based on your play. If you do not play at the level you indicated you will not receive future URComped offers or offers from that cruise line or their affiliated brands
- To view all of your offers click here and CLAIM the offer you are interested in. The offers on our website will list what you qualify for (i.e. free play).
To see more answers to common questions, check out our FAQs page!
Not sure what step you're at or what to do next? Take a look at your COMP Readiness Score!
