Costa Cruises - Costa Romantica

Janice Ceccotti is phenomenal!She worked with me on preparing the vacation of my dreams.I wanted nothing but the best, as I was surprising my Husband with a trip to Hawaii to celebrate his Birthday. She was a joy to work with.Honestly she is the best travel agent I have ever met,I will be utilizing her services again.She is patient and honest,and if given the information as to what you want from a vacation,she will make it happen

Enjoyed being krc member for 2 years and was impressed by their innovation and catering to punters overall enjoyment at facility....will be back for kal cup

The service of the travel agent Janice Ceccotti was horrible. She never called back and didn't answer questions. Most importantly she was rude and talked over me not letting me explain the situation, presumably thinking what she had to say was more important. "When are you going to stop talking over me..." she demanded, to which I replied "... is exactly the same thing you are doing to me, so how does it feel?" Finally she kept her self quiet, and I was able to explain that i was already on St. Maarten (information she already had) where i was going to board the cruise, and i needed a straight answer. My husband had been in contact with her before, trying to hash out the details of my taking a Partial Cruise along with my husband's family's full and Closed-Loop cruise for his Parents' 50th wedding anniversary. A potentially complicated thing to accomplish, and why we chose to entrust the logistics to a professional travel agent. It didn't become clear until after his entire extended family was already entrenched in their travel arrangements that there may be a problem. Hoping that I would still be able to go, we made travel arrangements to get me to St. Maarten, so that she could work out a deal at her request. Now I am here, thousands of dollars in, and unable to to celebrate my in law's 50 wedding anniversary. An event that will never come again. Now when I called and ask for a refund on my ticket, she says that she will not give me a dime because I do not have a US passport. She knew that at the time of booking.

I love the variety of salads at this chain of giardino salad restaurants. However at this location I've noticed that my salads did not completely fill the box and there's a lot of empty air. At their other locations when I get a regular size salad I'm usually completely full but not when I pick an item from here. My suggestion would be to be vigilant that they pack your box with your selection of salad or to go to another location. I've also noticed on a couple of occasions that some of the cheese items or other toppings tend to be clumped up not fully spread out and mixed in my salad box at this location.

Salad was for my 5yr old. He enjoyed it. I wouldn't mind having it again. Not a great drink selection but salad options were plentiful.