This casino, formerly known as Horseshoe Cleveland, is part of the new JACK Entertainment family of casinos.
Jack Cleveland Casino is located in the former Higbee Building at Tower City Center in downtown Cleveland. It has 96,000 sq ft of gaming space. The casino has 1,609 slot machines, 119 table games, and 35 electronic table games. The casino is accessible from Public Square, but is also accessible from the Terminal Tower and the Tower City Center shopping mall. The casino has teamed with the Renaissance, the Ritz-Carlton, and the Marriott at Key Center to offer rooms to its guests, and Rock Ohio Caesars purchased the Ritz-Carlton from Forest City Enterprises. The casino is open 24 hours a day and is completely smoke-free, compliant with Ohio law. Since the casino has limited dining options, it has partnered with nearly a dozen downtown Cleveland restaurants.
Qualified JACK Cleveland Casino Players are eligible for personal VIP Casino Host services.
URComped negotiates aggressively to ensure that thousands of URComped VIP members,
including players from JACK Cleveland Casino, receive the best comp offers
and personalized VIP service at casinos and cruise lines around the world.
If you have elevated tier status or a casino host assigned to you at JACK Cleveland Casino
or other casino properties, then there is an excellent chance you qualify for VIP offers at URComped partner casinos and cruise lines.
URComped VIP membership is completely free and our members gain access to dedicated casino host services and exclusive
comp offers at casinos and cruise lines around the world.
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This place SUCKED!! EXTREMELY OLD MACHINES. No variety. No coffee or drink stations. Unfriendly staff , very unhappy , uninterested and just didn't care. I definitely WILL NOT GO BACK AND NOT RECOMMEND going. I seen no jackpots or winning of any kind.
This place SUCKED!! EXTREMELY OLD MACHINES. No variety. No coffee or drink stations. Unfriendly staff , very unhappy , uninterested and just didn't care. I definitely WILL NOT GO BACK AND NOT RECOMMEND going. I seen no jackpots or winning of any kind.
It's a busy week for Cleveland, and the downtown casino isn't making any gambles on making sure it has enough parking spaces.
Cleveland casino makes changes for Indians, Cavaliers games Tuesday | WKYC.com
Jack Cleveland Casino, bowing to gamblers demands, now offers $10 blackjack tables.
Jack Cleveland Casino now offers $10 blackjack tables around the clock cleveland.com
I always enjoy going to all Jack locations. Sometimes I win sometimes I lose, but that happens at every casino. I like the table games black jack is always a good go too! It's a very comfortable interior and the staff is normally very friendly and love to see you win! My only complaint is that you have to play so long for free parking, wish they could fix that system I have quite a bit of money in the 30 minute it takes at the table. Over I say Jack Clevelandis a nice casino to visit while in town!
For what they charge for there food you would expect some real good food...WRONG!!! There food is as lousy as there service and it must be a trend because the drinks are bottom shelf for top dollar. You can have a good time if you don't get out often or have low standards. The Jack is disappointing in so many ways..i do go often but that's only because I like to gamble and living in Cleveland you really don't have a choice and that's the saddest part because it's the only casino for hundreds of miles and they do Ohioans like this..its the Cleveland Brown's as a Casino..they do us like this because we'll still come..i expect more but like a true Clevelander i get let down! It's really hard to have a good time there because even if you lose some money you should at least be able to eat some good food. Why can't we get are moneys worth in Cleveland !
We do NOT currently have any offers for JACK Cleveland Casino.
However, if you have NOT played at JACK Cleveland Casino for 2 years or
more and typically play at the levels outlined below, the URComped team will try
our best to help you get COMPED by connecting you directly with an on property host.
This is a courtesy service and we make no guarantees that we will succeed, but we will try!
Players that qualify will typically have rated play
during their trip at or above the following level:
4 hours of play per day @
$125.00
average bet per hand
Approximately $5,000.00
coin-in per day. This is equivalent to about 4 hours per day at
$2.50
average bet per spin.
By clicking continue, you confirm that you are comfortable
with the play expectations outlined above.
