This year is one we will definitely remember! First day we here we noticed there was not padding under carpet, a little bit later the maintenance guy came and laid the padding. He was very nice and kept apologizing to us for it not being done. He called the front desk and he got us tickets for breakfast the next day for the inconvenience. The very next day we went to the pool and came up for lunch and there was a guy in our room. He said "he was stocking the toilet paper". So we asked him to look at the flood because the air conditioning was leaking. This guy then goes over and ripped up all the carpet, said to take a picture and go to the front desk. He then leaves, we were a little confused about all this. We decided to look at our bags and noticed the guy stole money out of our bags. My boyfriend went to the front desk and told them we wanted moved and money was stolen. The lady at the front desk told us we would be moved and they aren't responsible for stolen items. There was a knock at the door and another maintenance guy came in with a work order, which he was very nice. I was asking him and telling him about this guys, come to find out the guy in our room wasn't even a employee!! I called and talked to the manager and 2 managers came over took picture of the carpet the guy ripped up and said they would call and make a report with the police that's the last we heard anything! They also ran a report of who used a key card to get in the room. We figured the guy got into our because the door didn't shut right and after the housekeeper left the door didn't close all the way. We did move rooms and the new room the door has the same problem. We have asked at the front desk if they ever found anything out and nobody knows anything. It's pretty that we never heard a sorry or anything! Definitely won't be returning to this resort!!!
Caravelle Hotel
44A Queen Cross Street Christiansted
-
St. Croix
,
Virgin Islands
Location
St. Croix , Virgin Islands
Hotel Rooms :
43
Hours
24
Overview
Experience all the advantages of a Caribbean resort without the crowds. The newly renovated Hotel Caravelle’s location is in the center of everything Christiansted has to offer. You’ll love our award winning restaurant, RumRunners and the variety of activities offered from our doorstep each day: sailing, fishing, snorkeling, sightseeing, and sunning and swimming at our pool. A variety of scuba diving packages are available with daily departures from the Hotel dock. Take a relaxing sail to Buck Island with the crew from Big Beard’s Adventure Tours. Rent a car for a day and take a ride to the Botanical Gardens, Whim Plantation Museum or the Island’s other town, Frederiksted. Free-port shopping at the Caravelle Arcade, Pan Am Pavilion, and Christiansted’s many uinique shops is right outside your door. The beaches, tennis courts, spas and two 18-hole golf courses are nearby.
Hotel Caravelle is also the perfect setting for weddings and honeymoons, groups and family reunions, and is a favorite among business travelers. Comfort, convenience and a seasoned, friendly Caribbean staff assure you a warm welcome at the beautiful Caravelle Hotel, your headquarters for everything in St. Croix.
Located on the waterfront in the historic town of Christiansted, Hotel Caravelle, known for its friendly staff, blends European elegance with Caribbean charm. The hotel’s 43 rooms, most with ocean views, offer with all the amenities including a/c, satellite TV, phone, iron and ironing board, hair dryer and radio. The Penthouse Suite features a living room, kitchen and an over-sized master bedroom. The award-winning Rumrunner’s waterfront restaurant and bar, located in Hotel Caravelle, offers breakfast, lunch and dinner. Restaurants, bars, historical landmarks, galleries and shops are all walking distance from the boutique hotel.
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I've stayed at their Carolina Dunes property three times and I must say I am always satisfied. There is a pool connected with the property and the beach is right behind it. We also have access to other properties next door to Carolina Dunes. The reason I chose not to give 5 stars is because we were moved to a different room due to overbooking. That room was much older and definitely need some renovation/update.
Comment
Nice rooms and balconies. We are staying in a king efficiency, oceanfront. The balcony is huge, it feels like I am right on the beach, minus the sand. I am not a huge fan of the pool or hot tub though. It is extremely busy during the times it is open. I think it is time to expand the pool area.
Comment
I've stayed at their Carolina Dunes property three times and I must say I am always satisfied. There is a pool connected with the property and the beach is right behind it. We also have access to other properties next door to Carolina Dunes. The reason I chose not to give 5 stars is because we were moved to a different room due to overbooking. That room was much older and definitely need some renovation/update.
Comment
This year is one we will definitely remember! First day we here we noticed there was not padding under carpet, a little bit later the maintenance guy came and laid the padding. He was very nice and kept apologizing to us for it not being done. He called the front desk and he got us tickets for breakfast the next day for the inconvenience. The very next day we went to the pool and came up for lunch and there was a guy in our room. He said "he was stocking the toilet paper". So we asked him to look at the flood because the air conditioning was leaking. This guy then goes over and ripped up all the carpet, said to take a picture and go to the front desk. He then leaves, we were a little confused about all this. We decided to look at our bags and noticed the guy stole money out of our bags. My boyfriend went to the front desk and told them we wanted moved and money was stolen. The lady at the front desk told us we would be moved and they aren't responsible for stolen items. There was a knock at the door and another maintenance guy came in with a work order, which he was very nice. I was asking him and telling him about this guys, come to find out the guy in our room wasn't even a employee!! I called and talked to the manager and 2 managers came over took picture of the carpet the guy ripped up and said they would call and make a report with the police that's the last we heard anything! They also ran a report of who used a key card to get in the room. We figured the guy got into our because the door didn't shut right and after the housekeeper left the door didn't close all the way. We did move rooms and the new room the door has the same problem. We have asked at the front desk if they ever found anything out and nobody knows anything. It's pretty that we never heard a sorry or anything! Definitely won't be returning to this resort!!!
Comment
Nice rooms and balconies. We are staying in a king efficiency, oceanfront. The balcony is huge, it feels like I am right on the beach, minus the sand. I am not a huge fan of the pool or hot tub though. It is extremely busy during the times it is open. I think it is time to expand the pool area.
Comment
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