Very Unwelcoming! At my first and last time going there we purchased DD coffees to bring, but had to throw them out to enter. Shortly after, coming back from the airport, my son decided to stop and check it out. But the guard gave him the third degree - asking him his information and wanting his ID and to verify it or he could not enter. The guard said to him, "you can't just come walking in here like it is Twin River!". Such a hard time that my son decided to leave. Thinking, why am I going to give my money to a place that is treating me like this? (He couldn't even use the restroom!!!) I'm sorry Plainridge, but Twin River has it way over your place. You're casino is so tiny you can't even get a machine! Not worth the trip there - waste of gas and time! Twin River is much larger, plenty of machines, great bands and welcomes and treat their guests well...no shake up upon entering and you can bring your coffee in!

Nice casino, very new and shiny and really fun games. I only use the slot machines, but they have no table gaming other than video table gaming. Comparing Plainridge Casino to Twin Rivers, I would say that my own personal experience indicates that Twin Rivers has a slightly higher winning payout margin. But Plainridge's Marquee Reward program offers much higher slot play offers, and really lets you build up your tier level much faster than Twin Rivers. Unfortunately, having achieved executive producer level after considerable expense, one of the most looked forward to and clearly advertised benefit was supposed to be access to the VIP lounge. Well apparently that access is not currently allowed. And writing any sort of correspondence with their help or support department (they do not even list a telephone number) results in no reply whatsoever. It seems to me very poor business sense and more than a little unethical to advertise such a benefit and then to be told that your access after spending all that money, is denied. PS, the night I asked about this benefit I was allowed to view the lounge area. It was completely empty. So being told that it depends on how busy or whether or not the space could hold executive producer members, was clearly not sustainable. Hopefully this will be addressed by the management and they will make good on their promises. I only write this because I felt personally that I am not alone in feeling misled about this turn around of award privileges and it needs to be addressed soon. Also, this can only bolster Plainridge Casino's reputation and attract more customers which in both the short- and long-terms would only benefit everyone.

Place is nice and clean. Not crowded. Went through $100 in 30 minutes. Lost it all. Lady luck or the Techno wizards were with them Not me.

Want to thank Greg Demarco for his professionalism taking care of a concern I had as a customer. He personally called me. Apologized on behalf of the Casino and most importantly took the information and got back to his team so that they could all improve. That’s all any customer can ask for. Bravo to Greg and his team.

Small casino, but very close to home...hey let's face it...why drive 2 hours to lose your money when you can do it close to home! Actually on this visit I won some money! Entertainment is usually good, saw "Elvis" tonight, I give Robert Black (Elvis impersonator) a lot of credit he puts on quite a show, one man on stage for hours he's fun. Other entertainment is good here also and free! Food is pretty good too.

Another state influenced money factory with fixed percentages on winnings. When the place is crowded on a weekend with tourists just listen to hear of a jackpot. The silence is deafening. No live games which answers the question on fixed percentages. If you like overpriced commercial fare then this place is definitely for you. Perks are scarce and the only entertainment are the faces of the exiting defeated. They do have total NO SMOKING which is a draw. Please go because you help to lower my state taxes!

Many new slot machines but the place is no longer packed like it used to be. The slots are not paying out at all !! Good thing about this place is it is non smoking. Only has 2 restaurants. One very small food court. No shopping area. It does have horse racing if you are into that. No live dealers. About 1 hour away from Boston but in the end I prefer Foxwoods. The casino hosts there treats you better and actually gives you more slot play to come down. At Plainridge I was told, sorry I can't give you anything after they contacted me to see what can be done to get me back to Plainridge. What a joke. When Encore aka Wynn opens in Everett, Lord help you Plainridge.

We felt comfortable at the Plainridge Park Casino the moment we walked in. Its kind of confusing when driving there for the first couple of times. Not a big deal. Should you want something quick to eat, have a slice of barbecued chicken with bacon. Sweet!

Not a very large Casino the few times I've been there it's been very busy and slot machines were not readily available sometimes there's no Live cards or roulette or any other gambling everything is electronic they do have electronic roulette and poker machines but everyone knows all such machines have a house advantage you can play Penny slot machines in bigger betting people can lose as much as they bring on the higher-priced slot machines don't get me wrong you can win but they're all electronic your better off going when it's busy you have a better chance of winning the house takes a predetermined amount of all bets that's just the way it works if you're at the right machine all payouts are at random but predetermined mind you they give you fairly good comps if you spend money so if you're a gambler it's close and better than traveling for hours hopefully luck is on your side

I love harness racing. The new Plainridge racetrack is superb. Wish they had better upper level seating and food offerings. But it's a beautiful place to be on a hot, sunny day. Great fun and you can bring kids to see horses close up.