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The Platinum Grille

Sometimes its amazing and sometimes its just good enough. Nice selection pleasant staff and the make your own pasta station is very nice. Edit: Been here two times since this review and both times were pretty bad. Food cold, service OK, but not worth the price. Menu doesn't change and alot of things have become boxed frozen type items. So I changed my stars from 4 to 2, I wouldnt recommend.
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The Platinum Grille

I am pretty lucky at this casino. The staff is great It is a pretty busy casino. Given that, the place, including the rest rooms is spotless.
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The Platinum Grille

I like going to see if I win, but sometimes you win some and you lose some. When I go I like a lot of food they have at buffet. Also like to try the new games they have, it's changed there and it's super clean
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The Platinum Grille

Clean, fun, not-too-big, great food and drinks. Great live music! The races are excellent!
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The Platinum Grille

Love it there. Love the variety of machines. The entertainment when we go is usually quite good. Their Buffet is the BEST all around this area. So many different foods to choose from and the variety of desserts is extraordinary! Even the Grill is so good. The short order food so tasty and you certainly get enough in your oder. Burgers and fries are great and whatever else they have. The whole place is so clean and well kept up. The parking is plentiful and the well lit parking lot is appreciated.🍷🥂🥗🍔🍟🥐☕🎶💸♠️♥️♦️♣️
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The Platinum Grille

WIN BIG IS possible Food is good and the place is spotless ,even the bathrooms! We feel very safe while in parking lots as well as gaming floor . Go enjoy your visits and see for yourselves...
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The Platinum Grille

Too many quick hit machines with not alot of payouts. Great buffet. Hard to earn points takea like $5 a point and the rewards are outrageous to even earn. Free play and tickets given but only if u go broke there enough to earn more than $5 in free play a week.
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The Platinum Grille

Went to see a band there in their nightclub. They really need some experienced bartenders that know how to work a bar. The bartenders do not pay any attention to the customers on the other side of the bar.
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The Platinum Grille

Its very comfortable. The boneless wings were excellent! The only reason i did not give 5 stars is because of the 105 real feel temperature and the horses were still racing.
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The Platinum Grille

I had a good time ( didn’t win) ! Ate at the snack zone and it was great! Would have given this place a five but had one big problem. The atm’s were all messed up. I reported it and no one ever came to help. I was not the only person with the problem. 5 people ahead of me had the same problem! I was told I should have gotten money out before I came!
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The Platinum Grille

Loved the free bands they have there, I went to see my favorite flint creek, and everyone are so friendly, the bar is very crowded so you better order 2
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The Platinum Grille

Always have fun at Finger Lakes. Derby day was wonderful. Buffet, live races, hat contest. Was a very fun day.
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The Platinum Grille

Great location, but you never know how the machines will be. Part of it is under construction which has reduced number of available slot machines. Had the Buffet at the Vine...... A little pricey, but food was OK. The Vine is NOT open Monday and Tuesday. Offer live bands on weekends
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The Platinum Grille

They treat their staff like garbage. This place is very unsanitary with urine and feces all over the woman's bathroom and other areas of the Casino. Over-crowded. My friend who worked there hated it and told me stories they try to hide. I'd never go there. I have only 1x and that was when it first opened and i was there for 5minutes lol. Vomit many places from drunk gamblers.
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The Platinum Grille

I've been coming to this place for 8 years now non stop. A faithful gambler who's put a lot of money into this casino only for them to remodel and take out the majority of their players favorite games (Aztec temple and mystical mermaids). Very upsetting that there's all new games in the new section that are all HORRIBLE! Will never spend a dime with them again until they bring back those popular games! Fingerlakes will be losing a lot of money. BRING BACK AZTEC TEMPLE AND MERMAIDS !
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The Platinum Grille

Visited from out of town, my wife and I were harassed the entire ONE HOUR we were there. Because we “looked” young, the manager thought it was appropriate for employees to make jokes..JOKES about our military id’s including the security. Within an hour we were carded FOUR times, which was no problem other than how it was handled. We will never return and will steer everyone away from there. Refuse to support a company who thinks it’s acceptable for military to be treated so poorly.
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The Platinum Grille

Great Gaming very friendly and personable. Customer service is excellent. Gaming is good if not better than most casino. Food is good and reasonable. Enjoy a summer afternoon at the Race Track in spring and summer. Take care of the staff they work hard!
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