Reviews

I love making trips out to Wheeling for the casino and hotel! Always have a good time interacting with the dealers and staff. I would go more if they didn't stop sending free rooms and stuff. I would love to go out there more since it's only a couple hours away. They always have good deals on drinks as well. And I always liked you can still smoke inside.

I am incredibly happy to say I along with the catering department wonderfully successfully planned a surprise Birthday party for my boyfriend. They helped setup and prepare the best surprise for him. The food was perfect the menu was perfect, the staff was beyond perfect!! If I knew anyone looking to book an event I would 10000% say call Wheeling Island Hotel-Casino-Racetrack!!! A BIG THANK YOU TO NICOLE, BERTIE, AND EVERYONE THERE HANGING OUT WITH US ALL EVENING!! YOU ARE THE BEST 😘

Friendly, polite, and informative desk clerks. The room was just nice remind me of the old hotels, with no fridge or microwave. A nice firm bed to sleep in "yes". Don't know want other rooms was like. Complimentary breakfast was great and as your preference. And you get a complimentary espresso/coffee "yes". Thanks Wheeling Downs Island.

A great place to visit. A cacophony of sound and entertainment. The smell from the buffet wafting over you makes you hungry even when you aren't. Seriously, the buffet is really good for a fair price. And now with sports betting it's a dream for sports lovers. The cocktail waitresses are so lovely and friendly and accurate you feel pampered.

Surprisingly nice casino, given the location. Snacks at the cafe are priced extremely fair. The staff is always very pleasant and friendly. Soda and coffee is free like at most casinos. they are always adding new games and changing out some of the older unused ones. all the positive side, I wish the non-smoking section was larger than it is or making the entire place non-smoking. or make the inside done smoking and add an outside smoking section with games and heat lamps like I have seen at other newer casinos. I really don't like to smell like cigarettes after I sat and played slots and cards for an hour.

First time going to Wheeling Island. Ate at the buffet. The selection on buffet was okay. The prime rib was over cooked and dry. A second prime rib was brought out was much better. The salad bar was bagged lettuce with not much else to put on it. The soft serve machine was broken. All in all I was disappointed. On the other side a discount was offered for being a AAA membership.

Overrated Didn’t get much off of my FREE Play and they’re already trying and failing miserably to entice me to return despite a disappointing 1st experience. Took Forever to sign up for my loyalty or players card. Drink selection leaves a bit to be desired. Selection and variety of slots could be better. Payouts could be more generous. Only walked out $3.12 richer. Big whoop -sarcasm- Seats are also uncomfortable throughout the place

Great little get away. From Pittsburgh and love to go and spend the night. Rooms are nice and there are always new slot machines. Great steak restaurant that you don't want to miss.

The track and casino are fun, very clean, not too crowded... The hotel is nice, again very clean... The staff and security are very nice... The only possible complaint is speed of service; it took us 45 minutes to check in (only one person working front desk during peak check-in time) and 50 minutes to get our dinner from the food court.

Took my mom to celebrate her birthday. Went to the buffet which cost nearly $58.00. One of the employees was using foul language and talking bad about another employee. When I told the manager about it, she was laughing and joking with him about it. I didn't appreciate him talking like that in front of my 79 year old mother, and other older patrons weren't happy about it either. Management apparently doesn't care. On our way out of the casino, two employees nearly knocked my mother and I over. No apologies or anything. They have the rudest staff!

It was well designed and serviced. The food at the buffet was nice, if the carpet outside was a tad dated. All the employees were very helpful and had a jovial air.

Excellent food and fun... We went to spend the afternoon and it was the first time my wife ever went to a casino. She's hooked . After having lunch she wanted to go back and play some more. My earlier winnings paid for the buffet and I went back also to play. After a fun afternoon and watching my wife's eyes light up a few times I still went home with a few dollars in my pocket.lol

I like the layout and cleanliness of the casino. Keep in mind WV is one of the few states remaining that allows smoking indoors. So if you want the non-smoking section it is there, it's small but you barely get a trace of smoke as it's well ventilated. Other than that, we had a great time there for 4 hours.

I stooped here on a 3 casino trip. We took a bus, with quest coach, Grooms in Scottsdale. I have taken several trips with them in the past. This was my absolute favorite casino. I like the greyhound races, and they also have the best food. I have been here 3 times and if I have the opportunity. I will go again!

Friendly staff, liked the remodel. Weren't too busy, so we were able to play the games we liked. Slots seemed tighter than usual, but we still had a good time.

I was very satisfied. Nice & clean. Was surrounded by restaurants, stores, that was convenient. The hospitality was excellent. The room was clean, & each morning the housekeeper changed linens I was well respected by all the staff. I would highly recommend

The casino is a nice one, but there are some drawbacks. 1.) Always check the casino website before going, due to its location it is prone to flooding and thereby closure. 2.) This casino is not smoke free, if smoke bothers you, you may have a difficult time here. Ohio has smoke free casinos if you want smoke free. There is a smoke free section, however you must walk through all the smokers before getting to the smoke free section, which does not nearly have the selection as the smoking section. 3.) Buffet is kind of expensive. On the positive side, games are constantly being rotated out. There is a dog track and live music often.

Nice variety of slots and table games. The video roulette and craps is great. Dog racing added depth to the casino. Will definitely return. The only complaints I have are the beds are super firm/uncomfortable with flat pillows and The Pointe restaurant could not cook meat properly (both of us had to send back), flavor was lackluster for the price. Save your$$ and do the buffet or food court.

Didn't know buffet was closed. Went to food court took along time. Sauce missing from hubby's order. My milkshake was like water. Both 1st and remake. Talked to a young manager. He gave me a $20 . voucher. To which I thanked him. You need more help in food court on Mondays.

Good I did win and they have 80% new machines. Clean as a good Vegas casino. They do have a non smoking section. And parking is easy to get close on a busy Friday. No troubles good security.