Reviews

The hotel is nice but they obviously had to tighten the machines and lowered their payouts, to pay for it. The buffet is nothing to brag about either, but the drinks, besides being pricey, are available at the bar. Sorry Viejas, you used to be fun but that was well over 15 years ago. Barona is a much nicer casino all around. Excellent buffet and other food selections and the payouts aren't as great as they used to be but are still the best in San Diego.

The overall experience is great, you can shop instead of gamble and they have live music shows, so if it's not too hot, it's probably worth it if you want to get out of town for the day- also, I used it as a stopover when going to AZ - high security of course, and safe place 24/7 to pull off the freeway and chill. The outlet malls are worth it across the street, and it's actually a nice place to visit. The food choices are good and they have bars with decent nice staff, it's a bit blue collar in terms of the patrons, never see any high rollers/ card action but those days are behind me anyway.

I spent about two hours charging my EV on one of 4 Level 2 charging stations in the parking structure. The resort and casino is clean, with clean restrooms, a couple of cafes for baked goods and Starbucks coffee. And the is a marvelous buffet, but be careful. Most of the extensive selection of food items are more tasty comfort food, rather than healthy choices. There are plenty of healthy items, too. There is a newly opened smoke free area of the casino, but the presence of cigarette smoke is ubiquitous although subtle for the most part. The staff is friendly and it's easy to find someone to help pretty much anywhere.

Very quiet during the middle of the week. Hotel (the adults only new hotel called the willows) is beautiful. Pool is nice. Rooms are large and nice. Restaurants are hit or miss. Found an excellent local Italian restaurant in town, though. There are drink specials that are not advertised- check the website then ask the bartenders. If you don't ask they are likely to bill you for regular price (happened to us). We were also charged full price during happy hour. Removing one star for ambiguous drink pricing policies at the bars. Otherwise and overall a very nice, stay.

This is my go to casino because of my host Tyler. He is what keeps me coming back. The only negative is that they need more wait staff, sometimes it's hard to get a drink on the floor. Also the rooms are really nice in both hotels. The recent expansion has really improved the gaming experience and I can't wait until it's finished. Bartenders are always nice and the buffet is pretty good too. The outlet across the street has many stores, however I personally go during holiday weekends to get the better deals on killer brands. Bingo is fun to play here and they have separate smoking and non smoking rooms.

Hotel was clean and staff was so friendly. My grandma got lost and they brought her all the way to the room, opened the door and made sure she got in safely. We also brought our kids and they have a grass area with giant games like chess, connect four and other games. It was a great area so the kids could play and we hung out at the fire pits. The pool area was so clean and we rented a cabana and it had a pool just for the cabana guests. Overall we loved our stay.

Great outdoor mall with roller rink for kids. Also a good spot to sleep overnight if traveling by RV (park in lot 11) and regardless of what hotel personal say call security and let them know you'll be staying the night. Updated 6/3/18: Rink closes at 8:30pm even though schedule says 9pm. Ran by kids that don’t care for the perception or employer. Will skip this place quarterly going forward.

Casino is nice, bathrooms are clean, food is decent. The new Asian place not so good as I have been served raw rice several different times eating there. I would possibly give this casino a 4 or 5 star if it wasn’t for the poor customer service. Every time I go when I am spending hundreds at a slot machine I wait over 1 hr for any kind of drink or beverages, it ridiculous you figure a casino this big would have more servers, especially on the weekends, but they don’t. If I m spending 100s at the slot the least this casino can do is provide faster service, before you guys use to have servers with carts walking around, but it seems you guys got stingy and stop doing that, alll the other casinos serve there customers much faster and friendlier, the staff here always seems to expect a tip, but sorry 45 min to get a beer is a little to long, and by than I’ve lost almost all my money. The casino and environment is great, but seriously need to work on customer service for both machine and drinks, as every time I press service light it takes over 30min to get any kind of help.

4 Star Casino & Resort Hotel. Superb comfortable room with free bottle water drink, tea and coffee. Very friendly staff and within walking distance to Viejas Premium Outlet and taxes @ 7.75%, much lower than Los Angeles. Buffet at reasonable price with varieties like snow & stone crabs, lobsters, fresh oyster, fresh shrimps and many more. Wait & Service staff very friendly and attentive.

Amazing place to spend a day or weekend, hotel rooms nicely done and clean, housekeeping staff very kind and performing so good job, valet parking and desk clerk do, the view from the room, pool, shopping mall, everything very enjoyable, the buffet is amazing! Only thing we didn't like it was the fact that in order to get to the buffet from our tower, kids should walk through the casino and the only big problem is the smoke they are exposed to or, will be a nice idea to build some kind of hallway for families to cross the casino without being exposed to smoke or install smoke extractors (this way no one gets exposed to second hand and unwanted smoke)

Loved the suite accommodations in the newly opened Willows Hotel. Very friendly and helpful staff. Wish they could remove smoke from the casino. I don't like second hand smoke. Cafe menu is somewhat limited. Outdoor areas look beautiful.

It can be a very expensive from of entertainment, depending on your ability to gamble responsibly or not. It's a lot of fun while you are winning, but not so fun when you loose all your money and have no way to survive for weeks without becoming involved in criminal activities with shady gambling addicts. And you will loose more than you win, if not right away, eventually. For sure. So, have fun and cash out / quit while you are ahead and never go back. Otherwise, the house always wins. And remember that having VIP status at Viejas is really just being rewarded a higher status for being a big enough loser! The more you loose the better they treat you! Go losers!

When you go there and have him to have a chance to stay at the hotel the new one you will love it. Worth every penny you spend there. yes it can be a bit pricey however you will feel the difference when you walk in the door. It has a real at home ceiling all set with a touch of luxury. My room had a sort of living room bathroom that could be compared to a gym Spa. The room service was fast, polite, prompt, friendly, and cheerful. Where are some places you go in the room service arrives and you feel sorry for them because it looks like they don't want to be there. The concier downstairs was phenomenal!!!! Overall I must say I was very very impressed and pleased. Keep up the good work after a night with you it makes the hurt of losing all that money in the casino not hurt as bad..... 😄

This place is amazing. The best casino and outlet I have ever been too. The staff is amazing . They are always helpful and there when you need them. It is always clean. The only problem is that people smoke in the non smoking section .which isn't cool because what if you asthma or something. I mean there are other rooms that allow that but when it is non smoking please don't smoke. The outlet is pretty amazing too. Amazing deals and they are friendly as well. It is super clean and organize. There is so much to do here . The nature around this resort is amazing as well. Just beautiful . They always have shows,rollerskating rinks,ice skating rinks ,movie in the park etc. Carnivals. You name it :) great for family atmosphere

Food was great, our steak was cooked perfectly and the cheese platter contained a good mix of cured meats and cheeses. We had the cheesecake which was not too sweet and had a good thick crust. My only complaint would be the smoking section of the casino is connected to the non smoking side and the smoke drifts into the non smoking side. We had to walk through the casino to get to the restaurant and both ended up smelling like cigarette smoke.

Went with the family to try the buffet and enjoy a few drinks and was very impressed. The food was amazing, specially the Prime Rib. Couldn't believe they include free drinks at the bar. This place really stepped up its game, and has the feel and look of the Cosmopolitan in Vegas. It's beautiful, and we are now planning on staying the weekend the next time we visit. Highly recommend it.

I Love Viejas and refuse to go to any other casinos in San Diego. The slots are great, Viejas also has lots of new machines, the staff is nice and professional. The Chinese food at Far East express is tasty and discounted with your card. The buffet has all you can drink!!! & your allowed to take 2 drinks out on the casino floor. The hotel is new and updated. shopping across the street, free shows at night, the drive is safer than other casinos and they have a bus to pick you up any where in the county. I just wish the ATM was free :)

Fantastic buffet at Viejas! Great selection and everything tasted very fresh and flavorful. Also have to love the bottomless wine and beer. Lauren was out server and she was very nice and attentive. Everyone was very friendly and have great service. Slots were also kind to me today and I went home with a little something.

The new upgrades that have been made to the casino are beautiful. The new side of the casino made me feel like I was at a casino in Las Vegas. Love the live bands but was disappointed to find out the Dream Catcher was permanently closed. Other than that I love this casino. The staff was super nice and accommodating. I look forward to returning and enjoying the beautiful new side of the casino and possibly getting a hotel room.