Reviews

Disgraceful, dirty, cold,falling apart, closing down. Only saving grace is the receptionist she is fantastic
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Stayed here before the staff are lovely and the food is great
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Nice hotel. Enjoyed the huge burger and small bowl of fries. Had the best pint of Guinness ever, thick creamy and refreshing. Sauna not as hot as should be!
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it has to be the worse hotel I've stayed in. if it's still open by the end of the year I'll be surprised. I pity the staff they were all lovely and they had to listen to complaint after complaint.
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Staff very friendly. Breakfast could be a bit warmer. Some yoghurt for fruit salad at breakfast would be beneficial. Very clean and well maintained. Very close to all major attractions
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Not a great time. Over charged on room and told it will have to go through accounts for refund. Swimming pool freezing cold couldn't put the kids in it. Toilets in bar filthy. And then told the t.v. was broke when I asked for the rugby to be put on. But yet they had it on later that evening
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A bit tired. Could do with a little tender care,paint ,flowers and pictures and a few more Smiles. Staff were nice, particularly chamber maid. Great location and a lovely town.
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Ordinary 3 star hotel. Could be good if there was better staff training in hospitality. Breakfast is very ordinary, staff were slow and didn't care to give good service. Once different food items ran out they were very slow to replace them . We ordered tea which never came. Rooms were clean and respectable if a little worn. Reception staff were nice and friendly. It wouldn't take much to make this a nice hotel. Well located near the centre of Bunclody.
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Very good value room rates, good food in the restaurant
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The hotel staff was good but doesnt feels like a four star hotel as facilities were very less as compared to other hotels with same price.
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One of the best hotels that i have stayed in ever. From the moment that I phoned and spoke to Holly the receptionist to arriving and been made feel at home plus the food and service was absolutely excellent. I couldn't recommend this hotel highly enough for friendliness, professionalism and super value for money.
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This hotel is very basic. It's advertised as a 4 star but it's more like a 2 star. The staff are very friendly. We went to the swimming pool, Jacuzzi, steam room and sauna - it's all very old and drab. We had dinner in the bar as the rooftop restaurant was being refurbished. The Portobello mushroom starter was overpowered by the blue cheese and tastless without it. The cod main course was very boney (after being assured there would be none) and served on mashed potato.... I had to switch with my boyfriend as I couldn't stomach it. The Apple crumble (which should be called Apple tart due to the lack of crumble) was served cold. The whole place was overrun by screaming children who were tormenting the staff and customers. One table had to move to the other side of the room because a child was throwing a bottle at them and neither the staff nor parent did anything. Our room was basic but the bed was very comfortable. The tv didn't work properly as there was no video, just sound. Our view from the room was a wall.
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Food was served luke warm ..trouble with tv remotes ..rooms kept lockin could not use cards .reception girl was nice ..i would down grade the hotel to a 3 star and not go back ...
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First of all the spa is amazing and clean and deserves 5 stars. On the other hand the swimming pool part is disgusting. It hasn't been updated or cleaned for years. The sauna, when you open the door you get splinters off of the handle. Then there's black all over the tiles under the heater. The jacuzzi was black and smelled of dirt not chlorine and the outside had scum sitting on it, vile and if that wasn't enough the showers in the changing rooms were disgusting. There was hairs in the plug holes, shampoo, conditioner and dirt all over the tiles and the hairdryers were out of order. Came in and out of there as fast we could in case we caught a disease
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great spot for the family only an hour away from dublin ??
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