Reviews

Confortable rooms, amazing ocean view, beautiful open pool and accesible drinks, lunch and dinner. Breakfast was a bit too expensive for me, but food was delicious.
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I love it. The pool, the room, but most of all the staff. The lady that greets you in the restaurant is my favorite. Be wary of bees in the pool area.
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One of the best hotels I ever stay and I been around the world! The rooms service its amazing and the staff ūüėĶ so friendly!! So much to list that I wont be able to fit in here! Recommended for everybody even a low budget because its afforable
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I liked it but in the rooms the reflection of the pool light bugged me a little bc i love to sleep in a really dark room ... but although everything else was great!^^
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Is not clean, room has roaches. The Pool views really nice but is not worth it.
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Experiencia de servicio deficiente. La bartender al momento que entramos a pedir unas bebidas, mi esposo, mi hijo y yo, sin mediar ni una mirada nos dice ‚Äúen la puerta dice que menores de 18 a√Īos no pueden sentarse en la barra‚ÄĚ todo esto con actitud y con mala cara , a lo que le contesto ‚ÄĚentiendo muy bien lo que dice ah√≠ solo ven√≠amos a comprar algo y yo salirme con el nene‚ÄĚ. En ese momento decidimos no comprar nada porque a ella no le import√≥ lo q le dije y mucho menos que decidimos no comprar nada. A lo que voy es que hay formas de decir las cosas y hacer que un cliente , que en este caso √©ramos nosotros, no se sienta que no sabemos ni tan siquiera leer por la forma en que lo dijo y lo enojada que se le ve√≠a. Despu√©s se quejan cuando no consiguen un trabajo y culpan a todos a su alrededor de lo que le sucede. Bartender aproximadamente 8:15pm . Ah le informamos la situaci√≥n al ‚Äúgerente regional‚ÄĚ que supuestamente estaba ah√≠ pero no vi que fuera hacer mucho, a sabiendas que no le √≠bamos a consumir nada ni nos dio la alternativa de envi√°rnoslo al cuarto( las bebidas) y obviamente pag√°ndolas nosotros, solo dijo espero que eso no vuelva a suceder m√°s, me disculpo por esa experiencia, qu√© experiencia ser√° mala experiencia
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Good the room very clean i even left being me tablet and send me Mom to pick up saved
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We came here and we had a issue with our room and Ray helped us out right away with our issue and also Angel further assisted us with our issue. This place is Great we still have a few days left but so far All is Well.
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Great place to listen to music, dance if you like, eat and try yourself on the casino area...friendly environment
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Not sure if there really is a bad view from this hotel! It sits on top of a mountain and gives great views of the city and sea that surround it. The staff is very friendly and helpful. The rooms are needing a minor bit of TLC, but overall a great place to hang your hat for a few days.
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When out of their way to see to it that we were comfortable
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Casino is ok but the hostess at the desk are the worst, no communication. Isn't enough that your expending your money but they get upset if ask any question or make you WORK it for an answer, WHY WHY? I heard it before but never need to ask anything. Now I'm very frustrated, hmmmm we when there to relax and people like that shouldn't work in front desk. PLEASE PLEASE retrain!
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Worst holiday inn experience.. everything in this place is dirty, except the front lobby, the rooms smell moldy and you can see the mold in the carpet.. unfortunately I'm sure this is part of damages due to the hurricane however being such a huge chain of hotels, it shouldn't be allowing customers in rooms in these conditions.
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Its no resort but, its a pretty nice place if you are looking to stay on the cheap. Nice little bar and restaurant inside. Good Wi-Fi and clean sheets.
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Rooms are not bad, need some updating. Staff is fantastic.
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