Stayed 5 nights, aug 26 - 31. Great staff, helpful friendly and funny. There was a passing flash flood storm with high winds, causing tree branches to bang on windows pretty hard.. When I called front desk they didn't hesitate to move us to different room, didn't even have to ask to be moved, it was offered as soon as I described issue. For our safety as well as the loud noise, they moved us to another room and had help come right away for help with luggage. That made me aware of their great staff immediately. Great food, saltgrass steak house, bubba Gump and harlows were awesome. Harlows prices were really reasonable with pretty good breakfast. Pool isn't huge but big enough to do the job, since most water fun is spent in river. Direct access to river walk and river taxi. As far as casino floor, no complaints. Waitresses were on point, dealers were super friendly and encouraged winning. Slots were super fun, with plenty to choose from and themes such as "family guy" "wizard of oz" and the awesome "willy wonka" machines, it's very entertaining. For being only penny slots, they paid pretty damn good actually. Especially the willy wonka slot. The one and only down side is the wifi, at $10 a day, its a little steep, with service not being all that great in the area its quite an inconvenience. But I definitely plan on staying here next visit.