A REAL REVIEW.... there are so many paid reviews on here and everywhere its hard to actually see something for what it really its, PEOPLE, this walls are so thin, We could hear people walking upstairs and people talking both on the sides and from upstairs!, Some micro hotels have fridge and microwaves, a 5 star hotel and doesn't have either.. VERY unacceptable. I needed the fridge for medication and they were trying to charge me $8 more a day in top of everything else. The TV service went out most of the time we were watching it to the point we stop using it. The cleaning lady asked us if we wanted our room clean while she said "please say no" To we responded ok, no?, she clearly didn't want to do it, and proceed to ask us to sign a paper... we felt very uncomfortable. The bed was great, if we could get to sleep on time because of all the noise. The bathroom was pretty and big, love the makeup mirror. Valet parking WAS VERY SLOW, and the lines to check in were so long! Overall WE WILL NEVER will stay there again. Also there was a $100 dollar fee charged to us, that was not mention in the reservation. VERY UNHAPPY ! Food in the Italian restaurant and the buffet was great, people were smoking EVERYWHERE even in the non-smoking parts and the hotel staff did nothing about it. The parking was terrible, we had to look for parking for 10 minutes in the garage.