Why do I qualify for different cabin categories when the price of the sailings are the same online?

The casino department and retail department are separate within the cruise industry. Casino rates for sailings are different from retail rates and are not made public. This is why sometimes a player might qualify for a comped balcony on one sailing and only an inside cabin on another sailing that has a similar retail price. The reason for this is that the casino rates are not the same for each sailing. Sometimes the casino rate is much lower than the retail price and sometimes it can be very similar to the retail price. The casino can also create group blocks on certain sailings that they want to promote more aggressively to the players.

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