Posts Tagged With #Celebrity Cruises

URComped works with Casino Partners to give Qualified Members new offers (comps) to Caribbean Resorts and Cruise Lines that they have never been to/ played at before. Think you may be qualified?? SIGN UP (IT'S FREE) upload offers that you've received from either land-based casinos or cruise lines to see what NEW COMPS you qualify for! 

To read more: https://www.royalcaribbean.com/cruise-ships/itinerary-updates

Update 5/20/2020 2:20 pm (CST) Royal Caribbean International has extended the suspension of global operations for sailings after consulting with their partners at Cruise Lines International Association and in conjunction with the CDC. Their global suspension has been extended through July 31st, 2020, and with a plan to resume operation on August 1st, 2020

As a result of this change, Royal Caribbean is providing you with a 125% Future Cruise Credit to come back and sail with them on or before April 30th, 2022. Please re-book using your FCC by December 31, 2021.

• This amount will be based on your total cruise fare paid (or Cruisetour, if applicable). And, RCCL giving you a little extra, knowing that this is such a unique circumstance.

• Royal Caribbean will automatically issue you your Future Cruise Credit (FCC) via email. So, there’s nothing for you to do! You can expect to receive your FCC by:

- Monday, April 13th, 2020, if your sail date was on or before April 10th, 2020, or on Ovation of the Seas April 11th, 2020, Radiance March 14th, 2020, Jewel of the Seas March 19th – May 5th, 2020, and all April 2020 Spectrum of the Seas sailings.

- Monday, April 30th, 2020, if your sail date was April 11th – May 11th, 2020, including Alaska sailings departing May 12th – June 30th 2020, Empress of the Seas June 1st, 2020 & June 12th, 2020 sailings, and May 2020 Voyager of the Seas sailings (excluding May 25th, 2020 sailing).

- Friday, May 22nd, 2020, if your sail date was on or after May 12th, 2020.

- Tuesday, June 30th, 2020, if you sail date was between June 12th – July 31st, 2020 (excluding Vision of the Seas June 13th, 2020 and Anthem of the Seas June 20th, 2020 sailings).

Please know, taxes & fees and any RoyalUp upgrades will be automatically refunded. You can expect to see these in 45 days.

Read More: https://www.royalcaribbean.com/cruise-ships/itinerary-updates

Guests Scheduled for an upcoming cruise can choose from these options:

125% Future Cruise Credit or Full Refund

Option 1: A 125% Future Cruise Credit to come back and sail with us by December 31, 2021.

-This amount will be based on the total cruise fare paid.

-Guests who received a comp cruise

-We will automatically issue you your Future Cruise Credit by Monday, April 13th, 2020 via email.

-Please know, if you pre-purchased any amenities and packages – like internet, beverage, dining, or Royal Up Upgrade, those will be automatically refunded.

Option 2: If your guest prefers a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, guests have plenty of time to make up their mind. 

LIFT AND SHIFT

The "Lift and Shift" program allows guests to move their existing booking to next year, protecting their original price and promotion.  Lift & Shift is available by selecting a future sailing on the same itinerary type, sailing length, stateroom category, and within the same 4-week period of their original cruise date same-time-next-year.  It is not required to rebook on the same ship or ship class. Guests are eligible to rebook under the Lift & Shift guidelines between now and August 1, 2020. After this point, Lift & Shift expires and is no longer eligible. You can opt to Lift & Shift only one time.   

The lift and shift program won't apply to most casino reservations. It is more of a promotion for retail/standard reservations.

Depending on the offer code that was used on a casino reservation will determine the eligibility for this program. Please reach out to your URComped Host to see if your reservation qualifies.   Read more about the Lift and shift program here: https://www.royalcaribbean.com/cruise-with-confidence

HAVE FURTHER QUESTIONS REGARDING ROYAL CARIBBEAN CANCELLATIONS- Take a look at our Question and Answer with Royal Caribbean

Celebrity Cruise Line Cancellations

Celebrity Cruise Line will be following along with Royal Caribbean's cancellations:

To read more: https://www.celebritycruises.com/travel-alert/voluntary-suspension-of-cruising

MSC Cruise Line Cancellations

To read more: https://www.msccruisesusa.com/en-us/Cruise-Changes-COVID19.aspx

Update 4/30/2020 at 10:20 am: MSC has canceled sailings from March 14- July 10, 2020.

Guests Scheduled for an upcoming cruise can choose from these options:
125% Future Cruise Credit or Full Refund

Option 1: A 125% Future Cruise Credit to come back and sail with us by December 31, 2021.

-This amount will be based on the total cruise fare paid.

-Guests who received a comp cruise

-We will automatically issue you your Future Cruise Credit by Monday, April 13th, 2020 via email.

-Please know, if you pre-purchased any amenities and packages – like internet, beverage, dining, or Royal Up Upgrade, those will be automatically refunded.

Option 2: If your guest prefers a full refund, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, guests have plenty of time to make up their mind.
*Please note that the refund may take up to 60 days due to the high volume of this situation.

Virgin Voyages Cancellations

To read more: https://www.virginvoyages.com/Web-Marketing/ahoy/stories/inaugural-season-update-may-2020.html

Virgin Voyages has postponed their sailings through October 15th, 2020, which Sailors will be notified about on Thursday, May 21. As of right now, their first sailing is planned for October 16th, 2020, and they’ve rescheduled Richard’s Birthday Bash sailing for July 14th, 2021. This sailing will still be a once in a lifetime experience for us to have fun, while also continuing our tradition of doing business for good.

If you were booked/ comped on one of the canceled sailings through URComped, you can transfer your same stateroom sailing to any Virgin Sailing through March 2021. https://urcomped.com/offer/details/44720/virgin-voyages-2020-sailings/

Bahamas Paradise Cancellations

Update 4/25/2020 1:58pm (CST)

Bahamas Paradise has extended its suspension of all future sailings. Grand Celebration will resume sailing on June 13, 2020. Grand Classica will resume sailing on July 10, 2020.

All guests affected by this suspension will receive an automatic future cruise credit:

- Equal to 125% of your previously booked ticket

- Valid towards any future sailing through December 31, 2021

- Promotional offers, pre-purchased amenities and add on packages are price-protected and may be used on your future sailing.

You also have the option to cancel for 100% refund for canceled sailings due to the suspension.

Cancellation/change update for Bahamas Paradise reservations: 

The company has also updated its cancellation policy for travelers with concerns; the updated “Sail with Ease Policy” is as follows and valid on any new bookings made now through the end of 2020:

Cruise passengers traveling in 30 days or less may change to a new sailing date at no charge, with price protection and the transfer of any promotional offers or supplements. Cruise passengers traveling in more than a month can cancel with no charge or take the opportunity to transfer to a future sailing, receiving up to a $50 onboard credit. 

To read more: https://www.bahamasparadisecruise.com/press-room/bahamas-paradise-cruise-line-to-resume-sailings-on-june-13th/

Crystal Cruises Cancellations

To Read More: https://www.crystalcruises.com/corona-virus-health-advisory/breaking-news

We typically have not historically had a lot of cruises out of LA or Long Beach, but with the Celebrity Millennium moving from Asia to the West Coast, we do have some. They may move up to Seattle, but we do have some offers for LA and Long Beach. We got some great deals on the Millennium and periodically, there are other ones. If you use our cruise search tool, you'll be able to search by port.

 Can I join a craps cruise if I do not play craps?

The theme is craps cruise and there's going to be a lot of craps players but don't worry about that because every craps cruise we have slot players, blackjack players, and by no means are you taking away cabins from craps players. We block more cabins then we know are going to be taken by craps players. We also have slot tournaments and slot pulls on our Craps Cruises. It's a lot of fun.

How does Royal Up work? How do they decide who gets an upgraded cabin?

So let's say a Junior Suite is sold out on one sailing and people get an email that says "hey Royal Up bid on a Junior Suite."

Those Junior Suites may be currently sold out but Royal is covering themselves in case there are last-minute cancellations. Then when one of those Junior Suites is canceled, Royal Caribbean now has all these bids that are waiting. For example, a passenger in a balcony might bid $100 to upgrade to a Junior Suite. A passenger in an Oceanview bid $100 to upgrade to a balcony. A passenger in an inside paid $100 to upgrade to an ocean view. So if a Junior Suite cancels, rather than that cabin be empty, Royal Caribbean's got $300 lined up because they just bumped everybody up one cabin category due to that Royal Up.

Sometimes there is inventory and they just create a type of auction and whoever bids the highest gets that room.

With that being said, right now, the offers are really aggressive. If you're already booked, I would highly, highly recommend putting the lowest bid possible on the Royal Up, because then you've got an excellent shot of being moved up to that next cabin category.

I just signed up with URComped. How do I get started?

If you have a cruise certificate or offers from land casinos, upload those, if you haven't. Also, if you have a casino host, you could tell your URComped host and we can reach out to them. You can either text a picture of your offer from your phone to 972-788-1785 or you can email your offers to offers@urcomped.com. Make sure to email from the email your URComped account is registered with and we'll get you set up. We're excited to work with you!

Do you have Virgin Voyages Comps through 2020?

YES! We have comps through the end of 2020 now. Right now, it's just balcony cabins or above that are comped, and not everybody qualifies for a comp on a balcony cabin. Virgin Voyages gave us some custom rate discounts which are 30% off the prevailing rate, so if you don't qualify right now for a comp on Virgin, you can take the discount to jump on and play on that cruise to qualify for a comp for the next one.

Not sure what URComped is?

URComped works with Casino Partners to give Qualified Members new offers (comps) to Caribbean Resorts and Cruise Lines that they have never been to/ played at before. Think you may be qualified?? SIGN UP (IT'S FREE) upload offers that you've received from either land-based casinos or cruise lines to see what NEW COMPS you qualify for!