Posts Tagged with #Itta Bena

Itta Bena

They are under new management now and the service is great and the food is too. Chief Rocky and Manager Rhett Madden have stepped things up. Enjoy the great view of the pool and dine on some fine cuisine.
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Itta Bena

Was a 20 minuet wait because we didn’t have reservations. There was 4 tables seated in the entire restaurant. After our 20 minuet wait, there was another 20 minuet wait. We had to wait for a large party to be seated, that showed up 45 minuets after we first arrived. Once they showed up, the hostess told us it would be another 20 minuets to give the kitchen time to prepare the parties food. I wonder what the kitchen and staff was doing the first 45 minuets we were waiting??
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Itta Bena

Nice atmosphere. The service was poor. It took too long to get our food. Hostess kept apologizing. Brought out enough rolls for one each. Requested more and did not get until we were finished. My daughter ordered steak like 3 others but her steak came out very late. My husband and I left her eating. Gratuity was not earned but charged. My husband's rice was cold. A 2 star restaurant instead of 5.
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Itta Bena

Came with a large party (16 people) for a birthday. Atmosphere was amazing. However we got there at 8:30 and didn’t get our food until around 10:30. Soup and salad were good, entrees came out cold and were not cooked up to par. I don’t advise going with a really large party.
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Itta Bena

I can not recommend this restaurant. We were one of about six or seven tables seated, so not a busy night. We waiting 10 minutes after being seated for our server to stop by our table. She took our orders and we did not see her again until our soup was delivered and that is the last time we saw her. We ordered an appetizer, soup, and main dishes. We waited 30 minutes for our appetizer, the shredded duck bruschetta which was the best part of the meal. Our soup was brought at the same time as our appetizer which was disappointing. The She Crab soup was good but not great. The beer cheese soup was mildly warm but not hot and too salty. Five minutes after our soup and appetizer were delivered (we finished our soup and had just started our appetizer) our main dishes were delivered. The blackened fish was very good. The crab cakes were mediocre at best and the sauce on the plate had a film on the top from sitting too long under the heat lamps. Once our food was delivered (by a different waitress), nobody stopped at our table for the next 20 minutes to check on us. I finally flagged down the manager and asked for our bill. Others at tables near us simply left money and walked out because they couldn’t get anyone to bring their bill. The manager took our appetizer off of the bill without us asking or mentioning anything which was thoughtful but it was still a terrible experience. Every table seemed to the having the same experience as us. Unfortunately, the terrible service and mediocre food come nowhere near meeting expectations of a $30+/entree type restaurant. I highly recommend trying one of Montgomery’s other fine dining establishments and avoiding a stop here.
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Itta Bena

Service was extremely poor. Sat at the bar, was greeted 10 minutes later. Bartender never said hello... I will be right with you or anything. She stood and chatted with other servers for approximately 3 minutes although too busy to greet her bar customers. On previous visits the service was slow but I still enjoyed the atmosphere and food. I recommended Itta Bena to a friend last week; however, after this experience I will not recommend to anyone.
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