It is unfortunate that I must amend this review. The overnight front desk person has completely ruined any goodwill. She scoffed in my friend's face when she was told about the reservation, mocked them, and refused to consider any other possibility other than her own; she was not only uninformed, she was wrong. I shall not be frequenting Cadillac Jack's as long as she is employed. [*previously: Cadillac Jack's is my favorite resort in Deadwood, both for personal entertainment purposes and also for recommendations to visitors. They provide quality service, exceptional hospitality, and a personal touch of knowledge to my preferences. ]