I had the nicest exchange with an employee on the phone. They didn't have what I needed, but she was most courteous and suggested an alternative jeweler.
I ordered two Gold Nugget rings to be shipped to my home. I was treated very well despite the fact that I am quite neurotic about over the phone orders. The staff was patient, kind, and produced some fantastic looking rings. The rings came out so well, that my parents are going to order one for themselves. Highly Recommend
I had a beautiful 18kt emerald and diamond ring made in about 1989. It’s STILL my very favorite piece of jewelry. I wear it every day. They are redoing my grandmothers 100 yr old wedding ring for me now and I can’t wait! They are the most professional and friendly Jewelers in Maine.
Wonderful jewelry! I have been shopping at Cross Jewelers for years beginning with catalogs for gift items. When I visited Maine I made sure to visit the shop where I purchased a beautiful diamond ring. About a decade later I moved to Maine and returned to the shop for a custom necklace and a wedding band. Working with the designer on a new necklace was a fun experience. I really enjoy the friendliness of the staff and highly recommend them.
Have now had two terrific shopping experiences at Cross Jewelers in Portland - first last fall, when I purchased a Maine tourmaline ring, and then again this September, when I purchased a lovely tourmaline necklace. Remarkable client service, so accommodating, and in both cases, there had to be modifications made, which were accomplished swiftly and professionally. I am, in a word, delighted. Bought some beach glass jewelry set in silver for a gift and a lovely souvenir charm as well. Well worth the visit!