Not the place to go anymore. One star is too many. One of three ticket redemption machines working. No one on floor or at players club. There are far better options.
This casino needs work. The place is not to par. The music was in a corner and the crowd look more like a senior center bingo night. The parking was spooky not many lights. I didn't spot any security outside and it didn't feel safe at all. The food court looks raggedy. I bought a soup that was really salty. They will not see me again.
Had the worse experience here last night when i went to the food court at 7:50pm an employee was verry rude to me she was big women white and she doesnt know how to serve customers she shouldnt be even working there if shes like that i simply ask for some bbq for my wings and she said if theres none out in the table then dont boder aski g for ut cause theres none and i just waited for her to go away and guess what the guy who made my wings i ask him for some bbq and he gave me some why would she not boder to give bbq to me like -.- dont work if u dont feel like it ik i might just stop comming here with all my family thats less $ for the casino :( or if shes in the cashier then i wont even boder eating in the back its the one pass the players club
I had the pleasure of spending a few hours at this gorgeous campus driving flagship cars with some of the best professional drivers in racing history. The track is phenomenal, the breakfast was amazing, and the location is just a marvel to look at. There is nothing like this club out there.
I have been racing my horses at monticello for 30 years. The people in the race office the judges and people in the commission office have been helpful and respectful thru these years. I try to come up as much as possible when my horse races. The people who work in the casino are very courteous and do a wonderful job.
Nice casino, friendly staff. They also have harness racing and simulcasting. They have no live table games but their sister property (Resorts World Catskills) is just a few miles away.