Posts Tagged with #The American Casino at Holiday Village
Carrasco was great! So was the service.
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Excellent quiet place. Cozy and welcoming.
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Incredible experience. The breakfast, the staff, the property, the *professionalism*.... Highly recommended.
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This is a hideous hotel. It felt like a ghost town with nobody around. The breakfast was seriously lacking. The rooms were horrific, my bathroom smelled, and I was too grossed out to enter my shower. It’s not an expensive hotel, but the price for value delivered is horrendous. The concierge staff, though well intended, was lazy, inattentive, and unhelpful. If I never return it’s too soon.
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Lovely quiet and clean place next to a nice beach. Food good. Very helpful staff.
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This hotel / resort is just outside the city of Puerto Plata. A small resort that has a lot more upgrades to do. Here's a breakdown of the resort and the good, bad and ugly.
The beach:
One of the nicer beaches in the Carribean. Water is a little rough as the wind picks up but shallow enough to stand in. White beautiful and sandy. Right beside the beach is where the locals stay and there's flagged areas for tourists and locals. Since the place is smaller, there's no need to reserve chairs or beds early in the morning. There's always a place to sit.
The accommodation:
The rooms were decent but a little basic. Decently comfortable beds, partly upgraded rooms. The balcony was not kept clean and no outdoor furniture. Plugs were far and few between, fridge was small but useable. The sheets and covers were a little thin, but still okay. Also, there was a chicken and a rooster that just crowed all day long.
I liked that there were little houses and it wasn't one giant complex... It made it quieter and nicer to get around.
The Amenities:
Here's where it got little dicey. The gym was not up to date, you had to crawl under a caution tape to get to the gym. The equipment was mostly rusted and the air conditioning leaked. There's lot of construction going on there... It's definitely not completed and I'd wait until it is to even considering returning. You can see some pictures of the apocalyptic land in my review. There's no spa, the pool is pretty small, the pool area is a 'gold ball drop zone' as it's close to the course. The only thing it really had were 2 tennis courts, 1 soccer field and an old gym.
The food:
The accommodations included breakfast and was pretty good (though lacked variety).
The service:
They tried hard to give decent service but often time didnt understand us.
Overall a good place to stay if you wanted something quiet to enjoy your days in the sun, However, not great for people who seaks adventures.
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La comida es muy buena !!! Excelente y eficiente servicios... muy buen ambiente para descansar y relajarse
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Es un moderno hotel con unos edificios de dos plantas. Los baños muy bien equipados, en las habitaciones tienes cafetera para preparar cafe y variedad de infusiones. Las habitaciones son amplias y bien decoradas con salida al jardin. Contratamos con desayuno y estuvo muy bien variado y buen servicio. Tiene piscina muy agradable con cafeteria y la playa fantastica con servicio de cafeteria y camas balinesas.
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Loved the peace and quiet. Could use a bit of etiquette when in comes to the waiters and staff but overall very pleased.
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