Posts Tagged with #Princess Cruises - Grand Princess
Can't wait to go back. I had an amazing time. 10 days cruise was fabulous. Excellent service . Delicious food.
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I went cruise trip with Princess’s Alaska cruise on last July with 9 elderly adults including my parents, aunt and uncle and I totaly disappointed on their customer service. Actually all the cruise experience including dining, room, service of ship crew and all the amazing events on board were much better than I expected and I really enjoyed lots of entertainments. But my disappointment came at the last. A night before last disembarking day, we had to take our big luggages for smooth disembarkation process at the last day (the ship crew will bring them into luggage storage and people can claim their luggage at the port). So do we took them out of our room. But when we were out of the shop and tried to find our luggages, there werent one of our luggage there. I asked the cruise staff to help us find it but she kept told us to go and ask port staff to help about that. Port staff said that there is nothing they can do other than just waiting for the luggage (that might taken by someone) to come back. Is that make sense? Isn’t there any security camera to look for that at that big port? OR before that, why the cruise staff just put bunch of luggages all over separately at the port even though there is a specific area tag for each luggages? We had 16 luggages to find but there was only 11 at the right area to find. I don’t get how they work every cruise trip. Is this happened only for me? I don’t think so. Even I made a two separete report to Princess Cruise about missing luggages, they just sent me the respond that they will try to look for that and until now no other contacts than that which is already 10 days passed. I don’t say this if we lost our luggages by our own fault, but the missing happened when they handled the luggage and not responsible about that. It was my aunt’s luggage and there were her medicine to take daily for next two months. She ruined all her trip (so do I and my whole family) to New York which was right after the cruise trip. I hope there will be no more victim like us and tried to bring the luggage by your own if you can.
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Don't even bother. Bad food and expensive, bad service. Was so un-impressed. We won't be back, ever.
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Great food and a good variety of beers. Also, they have great customer service. Everyone has been polite and attentive to our needs.
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Wide variety of food. Good quality. Great staff. Has outdoor area you can bring your dog and a doggie menu.
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The best time to go here is for the happy hour. The drinks are okay, it's $4 for a well drink and $3 for fries. If your at the bar, I suggest asking the bartender to make the drinks a little stronger. If your here for the food, I suggest getting the bacon burger or one of the sandwiches
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Good restaurant with typical American fare. The house beers are good. The food is average to good depending on what you want, what your tastes are and what you order. Nothing spectacular, but not bad either. As it's a Westfield mall location, the food is a bit pricey, but nothing too outrageous. What you are paying for is the mall restaurant ambience, the cute doggy decor and good American food.
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We went on a Thursday around 9pm and realized it was happy hour until close however, you can only get alcoholic beverages from the patio or the bar so we sat outside after struggling to find seating. It was very busy but the staff was friendly and apologized for the wait. The wait was worth it though for the happy hour prices and the food was good! We were visiting from Phoenix and returned the next day to try their burgers, we were not disappointed! Everything was great about this place.
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The place is amazing. The staff was so nice and helpful. They helped us find a tail then walk out with a tail on the same day. I would really recommend this place if you are looking to buy a tail.
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Use this cruise line if you want to go out during a “superstorm”. Boston was great 👎🏼
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