Posts Tagged with #Harrah's Council Bluffs
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Great staff great atmosphere and winning slots doesn't get much better than that
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Nice rooms. Hospitality was great! Recommend them!
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Stayed here because of the snow storm. Closer to drive to work than going all the way home. I used valet for my car cause why not. However I figured maybe they would close early so I asked first before giving them my car. The young man said they were open 24 hours. So I gave valet my keys. I went to retrieve my car in the morning and was told by the supervisor that I would have to retrieve my car myself because their graveyard shift called in. Now its 6am and I haven't gotten my coffee yet. So I repeated what she said to me with a hint of attitude. She said "yes, I'm sorry" but we can't predict things like this. Now why would you offer an amenity that you can't provide. Now here's the killer. The supervisor ended up going to get my car BUT SHE COULDN'T FIND IT. She had to go out there with security to find my car. BUT YOU WANTED ME TO GO OUT THERE AND FIND MY CAR. You work there!!! You should be able to find my car. Harrah's you officially lost my business. I'll just to Ameristar from now on.
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My best friend and I had an amazing time. The buffet was delicious. The gambling floor is a bit small but we enjoyed our time and of course winning. Definitely worth the spontaneous 3hr drive.
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Exceptional experience. This was my first time staying at Harrah's. It will not be my last. The room was very clean and comfortable. Good gaming and food too!
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The convenience of the location right off the interstate justifies some of the things I didn't like, but Todd place is now about the casino than the hotel. The bathtub didn't drain. The decor was from somewhere in the 90's with gold everything. Fortunately, the bed and pillows we're pretty comfortable, but the sheets did feel pretty loose and hard to smooth out. The smell of the lobby and casino area was pretty typical of a casino, which I don't care for. But the room smell was fine.
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This is a great hotel and/or casino. The Grill has great food. The buffet is good(4 stars). Current slot payout is 90.1%. Not crowded, fast beverage service, big bathroom. If you make it to Diamond status, oh man do they treat you good.
Park in the ramp on 3rd or higher floor, and your right at the elevator. I never valet, but I know they get your car in in less than 2 minutes, cause the cars are right there in front of the hotel.
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Just want to thank the valet parking workers. When my papa joking asked them to clean the ice off one of my windows, they actually did it! They are always so friendly!
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