Posts Tagged with #The Lodge at Deadwood
Rude hostess and waitress
Food maybe great but we’ll never know. Rude hostess set us in the door to the casino where my husband was hit with a cane as a old man came too close to our table. Several people passed with inches of our table within a couple of minutes of being seated. We then move to the next closest table. Now we have a waitress demanding we move to a smaller table. She could have offered assistance to move but didn’t. Informed we had to tell the hostess. Again would have been quicker for her to assist but she didn’t. We went ahead and moved and my son in law went to tell the hostess we moved. Long story short the hostess was extremely rude to my son in law and we ended up leaving. Been coming to the rally for over ten years and the hostess and waitress were the rudest we ever had. If you want a good experience go somewhere else.
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I really love this hotel and casino- smells great, like a Vegas casino. (No smoking☺️) Very comfortable, clean, fairly new. Great restaurants. Very nice people, will stay here whenever I go back to Deadwood South Dakota.
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Fun gaming machines. Cocktail service should have been better. Didn't come around very often and could have been more friendly. Oggies restaurant server was great! She was very friendly and went out of her way to make sure we had a good experience. Wings and pizza were excellent! Onion rings greasy, too thick of batter and need to cook them longer. They use to be the best in Deadwood?
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The restaurant is amazing! One side is nice fancy atmosphere and the sports bar is fun to. Great food. Really nice rooms. Friendly staff. Recomend for everyone!
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We had a wonderful experience all thanks to the gentleman at the front desk named Logan. Logan took his time checking us in and ensured we had a good stay. He genuinely cared about making sure we had a pleasant stay. I am from Seattle, WA and have traveled all over but I have never had such exceptional customer service. Thank you Logan for being a kind person and treating us so well!
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Had a conference in this lodge. Rooms were nice and comfortable. Conference area and rooms were exactly what we needed. Great food on-sight but also not very far from the town of Deadwood. Wildlife literally out front eating the grass. Very nice people and place to visit.
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Wow! I love this hotel! The rooms are amazing and hope I can keep coming back here year after year! Furthermore, the staff is extremely courteous and very helpful as was needed.
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I really love this hotel and casino- smells great, like a Vegas casino. (No smoking☺️) Very comfortable, clean, fairly new. Great restaurants. Very nice people, will stay here whenever I go back to Deadwood South Dakota.
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Had a conference in this lodge. Rooms were nice and comfortable. Conference area and rooms were exactly what we needed. Great food on-sight but also not very far from the town of Deadwood. Wildlife literally out front eating the grass. Very nice people and place to visit.
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Fun gaming machines. Cocktail service should have been better. Didn't come around very often and could have been more friendly. Oggies restaurant server was great! She was very friendly and went out of her way to make sure we had a good experience. Wings and pizza were excellent! Onion rings greasy, too thick of batter and need to cook them longer. They use to be the best in Deadwood?
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