The room was very dated. Carpet was badly stained and definitely not clean. The ceiling above the shower was gross and had many stains on it......some yellow and some dark. Two dark hairs in the bathtub definitely not mine. The bed was clean and very comfortable. I understand this hotel is in the process of renovating. Boy does it need it!
Whenever I've produced or attended an event at the Coast Hotel and Convention Centre, I've experience the highest quality of service. The food is always outstanding. The venue is always clean and professionally presented. I believe the success of these events has to do with the amazing support of the Event Coordinator, Emily Dyck. When I've held an event there, she's very helpful and truly cares about every event. I see this level of care in every event I attend there. I highly recommend this venue for events of all sizes.
Stay away!! This hotel is full of nothing good.
When I stated there I arrived to staff that took a long time to get anything done and had only mediocre customer service skills. I was eventually given a room. Opon arrival of the room I found it reeked of cigarette smoke, and there were cigarette burns all over the furniture.
So, I returned to the lobby and requested a new room. The clerk was relatively helpful and got me a new room and kindly offered me assistance with my bags (which I politely declined). When I arrived at my new room I found it also smelled of stake cigarettes. BUT there were no cigarette burns and the smell was very faint. I then looked out my einwin to see my "magnificent" view of the buildings air conditioners and other utility equipment and the roof-tops of some light industrial buildings. I then went to check out the bathroom. The bathroom was actually CLEAN and well stocked with towels. However the shower needed recaulking and the sink was so shallow it was hard to fit your hands in. While the bathroom was not amazing it was nicer than many other aspects of the hotel.
I by now had decided I was just going to avoid the hotel and go out for a few hours before returning to the hotel before an early start in the morning. As I was walking to the elevator I noticed a dirty fork sitting through middle of the carpet. I then got to the elevator (which has many dents and scuff marks in need of repair) and finally was able to leave. However outside is nit much nicer as the hotel is located in a very sketchy part of town.
When I left the next morning I did not ever return... There are many other much nicer, more affordable options in nicer parts of Largely, meaning there is ABSOLUTELY NO REASON to stay at the trashy Coast Hotel.
Nice venue with a well mapped out conference center. Wasn’t impressed with the loading bay, I wish there was an easier way to load equipment to the conference rooms than through the lobby.
The casino is a lot bigger than I expected and the restaurant has very good food with a variety of beers.