We had a very positive experience. We stayed in advance of a cruise. The hotel is beautiful and nicely appointed. Comfortable beds, clean rooms, tall ceilings. The staff was pleasant, friendly, and helpful. They offer valet, a courtesy shuttle to the port, and have a Cafe, rooftop bar, and a nice lobby bar. Nice lobby area, walkable to several restaurants, boutique shops, and tourist shops. Walking to the port is possible for dining and sightseeing (not recommended to drag your luggage along though).