Review for Ameristar Casino & Hotel East Chicago Review For Amerisports Google User Oct 27 '15 at 17:52 Had a great stay in a wonderful room. Was greeted by a friendly staff member, FD supr, at the time of my check-in. (Surprised by the great attitude) at such a late hour after 12 pm and they held my reservation. Thank you to a great cleaning crew that did not wake me up to clean my room both days as I slept in. I worked in the hotel industry for 25 years and commend the management on the choice of front office staff, extremely hospitality driven people. The Casino was a large contrast to the hotel, both from the cleanliness and professionalism. The table dealers (craps especially) were friendly but lack the professionalism required to bring in your players that want a well run table. Every 10 minutes a player had a arguement about his last second sloppy bet, and the dealers continuely allow those moves. I blame the pit boss for lacking the admin controll of the staff and the conversations that were allowed by the dealers. I notice no other player was tipping the dealers much and mentioned it to the dealer lead...when the pit boss mentioned that it was not done here???? I questioned whether I should continue doing so myself....This did not reflect on my winning or losing, but I would like the dealers to strengthen their game and not allow the sloppy players to dominate the table and affect the flow of play. View full site to comment or like