Review for Sam's Town Hotel & Casino Shreveport Review For Harrah's Cherokee Casino and Hotel Google User Jan 13 '18 at 5:16 We had a reservation arriving 1/12/18. When we arrived we were told no reservation. We pulled it up on TR app while clerk went to talk to management. When she returned and I handed phone to show reservation it disappeared and was logged out. We had driven 2 hours with our handicapped daughter to be told at 10pm we had no reservation and hotel was sold out. They then told us they would give us a room but would not have a room for the next night which we had a separate confirmation for. Once we pulled up and signed into the app again it showed that our TR accounts had been updated on 1/13/18 when it was still 1/12/18. Shady business! Beware when making reservations and always have a photocopy of your confirmation and arrival date so they can’t tell you it doesn’t exist like happened to our family when they have oversold rooms. View full site to comment or like