Review for Norwegian Dawn Review For The Sp Google User Mar 7 '17 at 10:40 Terrible! The treatment I choosed is supposed to detox your body with a body wrap in a warm bed, the bed never got warm, I told the person who was attending me since I noticed because I had the same treatment before, she just ignored my claim and told me that she´ll talk to the manager, I told her to call the manager so they can verify what I was saying and the answer was she´ll talk to you when you´re finish. To my surprise she came with a bag with samples of body treatments, I made my claim and she told me that "in my next appointment they with do a complementary foot massage" and in the next time they´ll do the treatment in another space! Helloooo, it that the answer from a "Manager" to a customer in a luxury spa! Of course they charge me the full price of the treatment including the tip full tip that they usually automatically charge. Worst customer service ever! View full site to comment or like