Gretchen Drowns
San Manuel Casino San Manuel Casino
Highland, California
"Gretchen Drowns"
I guess this is more directed at the steakhouse but we left very mad and disappointed. If you are going to have Vegas prices you need to provide Vegas service. Our app came out after my husband's steak. We came in on a Thursday and it was very empty and slow. The RUDE little hostess let us know it would be a 45 minute to 1 hour wait. We could eat in the bar area if we wanted. We choose a tall table and proceeded to be ignored for over 15 minutes. A server finally came over and got our drink order. It just got worse from there. The manager's were to busy talking to each other and then flirting with the hostesses to even check on the tables. We tried to get his attention repeatedly.