Bella's
Restaurant @ Ameristar Casino Hotel - Council Bluffs
"Mrs Bdrydee"
I posted an honest review about what Liz did to my hair. She fried it into white stripes all the way around my face. I had also uploaded pics which the owner reported and got removed. Do not trust this place and do not trust Google reviews. The pics here were cherry picked by the owner and she got my honest review and pics removed because it detailed how terribly I was treated. I paid $175 for a highlight and cut plus to cut my daughters hair only to get treated like a deadbeat when I called to ask that it be fixed. My friends and co-workers can't believe how terrible my hair looks. And the first thing they all say is that they think I am nuts for calling back the same place that wrecked it. The owner got my post removed plus posted a 4 star review about her own salon to try and bring up the Google score. I don't feel beautiful like you claim to make people feel, I feel completely ridiculous and it gets me all upset all over again every time I look in the mirror every day. I still can't believe not only that you did this to me, but when I shared my experience with the public you try to hide it. Google should not allow this. Why have reviews if the owner can censor them? Now I have to pay someone else to fix what I paid your salon $175 to do to me. I had been going here since it opened but had to try a new hair person after mine retired. I have spent thousands of dollars with your salon. It's just not right. Liz should not be doing hair, and definitely not talking to customers. Do not do business here.