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Apr 4 '18 at 0:46

Atrium Bar

Terrible front desk service! I didn't have my room available til almost 5pm and check in at 4pm. I came early to check in and the person after me got a room before me. Then my family came in later the night and got the same terrible service. We are a family of six and they only want to give me 4 bracelets for the indoor. How is that fair?!?! When I got into my room, the floors were sticky, no bathroom towels or face towels, and our bed sheets had holes in it. I called to switch rooms and they refused it saying they were booked. It was such a disappointed experience. Never again!