May 24 '18 at 17:14
I visit this chili’s at least once a month and it is usually fine. This trip, however, the service and waitress were poor.
It took 35 minutes to receive our food and the vegetables were cold as if they had been sitting out too long. I requested a water which took 10 minutes to receive and this was after I already had my food. The waitress would forget and remember once she came back around.
There was another family nearby who ordered before us and received their food a good time after us and even then their order wasn’t complete.
I enjoy chili’s but if this is the new norm, I won’t be returning.