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Jul 1 '18 at 10:29

When my flight was cancelled, TUI arranged accommodation here for all passengers. Beautiful city hotel. Staff coped wonderfully with so many people arriving at night with little notice. We all had something to eat and drink, and the rooms were beautiful and very comfortable. Breakfast was fabulous, great selection. Couldn't ask for more. The pool area is also lovely. Children were even given baseball hat's as souvenirs. The staff also were lovely. I was only here as a result if a cancelled flight, but if your flight is cancelled and you have to stay another day in Tenerife, then you certainly won't mind if they put you up here! Deserves the 5 stars! Thanks to TUI and Iberostar Grand Mency!
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