Jul 11 '18 at 12:26
Advertised as a family friendly ski resort, when you arrive the queues for prepaid prebooked tickets do not move, the staff are unfriendly and unhelpful. The only bright spot was that the instructor for the beginners snow boarding was patient and knowledgable. When lunchtime came around the cafe/bistro was not serving normal customers as a school tour group was there and had prebooked their lunch. Stood for 20 minutes while the staff served the tour group and the only response received was that they were getting smashed and that 4 staff had left. Cafe staff were extremely apathetic to customer queries. When I complained to the cashier his response was that it was not his problem. The management of this so called resort need to either start to provide the resources to do the job properly or get out of the hospitality industry. Will not recommend this business to anyone.
