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Jul 4 '18 at 16:25

We were disappointed in our stay at the Hilton Buffalo Thunder. The drain was completely pulled out of our shower. We went to the pool at night and there was caution tape on the jacuzzi as well as no towels. There was no one from the hotel to be found. I had to call the front office twice and was told the towels were in the washer. I then had to ask them to bring out bath towels for the guests if they didn't have clean pool towels. I went and spoke with the manager about it and he didn't seem to care and never came out to the pool area to make sure it was taken care of.