When we made our reservation we asked for adjoining rooms and were told they could put a note in but couldn't guarantee it. We called back a week later to link our rooms with the rest of our group and once again emphasized the need for adjoining rooms and were told it would be done. I called a third time the day before check in to make sure we could get adjoining rooms and was told the rooms weren't assigned until check in but it shouldn't be a problem. At check in, I was told the rooms we had reserved don't even come adjoining at all. I explained that I needed it because we were traveling with 4 kids and didn't fit in one room but needed to be attached to the kids room. I was told there were no adjoining rooms available in the entire hotel and we would just have to split up our family to separate rooms not near each other. I explained that I had called and verified on three separate occasions that I needed these rooms together and this was quite upsetting. The lady managed to find us the adjoining rooms we needed eventually. Once we got to the room it smelled heavily of marijuana so we called the desk to let them know since it was supposed to be non smoking and we didn't want to be charged for the smell when we checked out. The bed was very hard and uncomfortable but there were plenty of pillows. The room with 2 queen beds only came with 3 towels. There were plenty of plugs in the room for charging laptops and phones. Most of the staff was pretty rude and parking is terrible. We were driving a large 4 wheel drive truck didn't feel comfortable taking it into the parking garage so we parked in the oversize vehicle and trailer parking without a problem the first night. The second night we wanted to park there the attendant gave us grief about it, insisting we would fit in the garage. I wasn't willing to risk it, being within inches of the height limit and ended up getting him to let me into the oversize parking again, where I saw a few compact cars, minivans and SUV's much smaller than my truck parked all around there, so they don't seem to be very consistent with who can park there and who can't. When my mother needed to get her medicine from car in valet, the valet attendant gave her the keys and told her to walk up to her car and get it herself instead of bringing the car down. The cafe refused to seat our party of 7 at the two empty tables because it was too big of a party for the server so some of our party chose to leave to make us a smaller party that could fit in a booth. A few minutes later 2 parties of 4 each were sat at the tables they would not allow is to have. Overall, staying at this hotel is more trouble than it's worth. The staff mostly acts as though the guests are an inconvenience. It made the vacation a lot less relaxing. I will probably not stay here again.